Orders are shipped via the US Postal Service Priority Flat Rate Shipping. Your order will be packaged safely and using the best suited container.
For tracking purposes, we ship international orders by US Postal Service International Priority. We cannot be responsible for damage to your package that is sustained once it is handed over to the carrier.
Artistic Ewe Yarn Returns & Exchanges
A product in its original condition/packaging can be returned for a refund within 30 days of the date printed on the invoice you received with your package. Sale items and custom dyed orders are not eligible for return.
Refunds will be issued for the full invoice amount less any shipping costs incurred. Shipping costs will only be refunded if your items were damaged at the time of shipping. We cannot be responsible for damage incurred by the carrier.
We are happy to exchange unused yarns and fibers for alternate color selections but shipping costs will be charged. The items being exchanged must be in the original packaging and condition.
We will gladly work with you regarding flawed or damaged items. Before you return your item, please contact us either by phone or email. You should allow up to four weeks for all returns and exchanges to be received and processed.
Items mailed to Artistic Ewe Yarn that are not eligible for return will not be refunded. When returning an item, please include the following information with your package:
Returns should be mailed to:
Artistic Ewe Yarn
900 Saddle Ridge Ct.
Roswell, Georgia 30076